Step 1 – Choose products

• browse the list of categories or use the search function to find the right product,
• next to each product you will find detailed information about it,
• remember that registered customers can remember products using their storeroom,
• when you have found a product you want, add it to your basket,
• when your order is complete, go to the basket contents.

Step 2 – Basket contents

• in the shopping basket you will see exactly what products you have chosen and in what quantity,
• change the value in the “quantity” column and click “convert” to make the order match your requirements,
• click on the minus sign icon to remove products from the basket,
• select your preferred methods of delivery and payment,
• if you have a discount coupon, enter the code below to receive your discount,
• confirm your selected options by clicking “Place an order”.

Step 3 – Placing an order

• if you have an account with us, provide your login details and click “Log on",
• if you don’t have an account, select “Register”, or bypass creating an account by clicking “Place order” – remember that registering gives you multiple privileges, including:
  • ability to view order status and purchase history,
  • no need to re-enter data in case of future purchases,
  • possibility of receiving individual discounts and promotional coupons.

• enter your full name and address/telephone details,
• to have the order sent to a different address, check “Different delivery address” and provide the details,
• add any additional information concerning fulfilment of the order in the “Remarks” field,
• on clicking “Summary” you will see the full set of information you have provided,
• click “Place order” to confirm the purchase,
• on receiving the e-mail, click the link to confirm the order.

Remember that registered customers can use their account to track the status of their orders.